Orchestrating IBM i Operations with IBM Concert: From Insight to Automated Action

IBM i teams often rely on a combination of platform-native tools, scripts, APIs, monitoring products, ticketing systems, and enterprise automation platforms to keep critical environments running. Join Erik O'Neill, Senior Product Manager, Banking and Application Modernization, IBM Power; and Hari Muralidharan, Senior Technical Staff Member, Systems Management Architect, IBM Power; for an IBM i Guided Tour exploring how IBM Concert and the IBM Concert platform can help connect operational context with coordinated automation across applications, infrastructure, security, and operations. The session will examine potential IBM i use cases such as orchestrating existing scripts and playbooks, responding to events, coordinating cross-platform remediation, managing approvals, and creating repeatable workflows that reduce manual handoffs. Attendees will learn how Concert Workflows can complement existing tools rather than require teams to replace them, what integration patterns to consider, and how to select a focused first use case that delivers measurable operational value.