Software Maintenance & Support for IBM i


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Learning Objectives - By the end of this video, participants should be able to:

1. Describe the lifecycle of IBM software, including licensing, maintenance, and maintenance renewals 
2. Use resources like Fix Central effectively 
3. How to work effectively with IBM's support team

Lisa Stampe

TSS seller for the Danish market and Nordic Team Leader IBM Digital Business Group

IBM

Lisa is a TSS seller for the Danish market and Nordic Team Leader IBM Digital Business Group.

Brian Lueck

Global Delivery Manager at IBM Power Systems

IBM

Brian is the Global Delivery Manager at IBM Power Systems.

Radovan Gaher

Global Product Owner for Software Maintenance, Service Extension and Support Line

IBM

Radovan is the Global Product Owner for Software Maintenance, Service Extension and Support Line at IBM.

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