![](/accounts/common/images/logo.png)
-
Register
- Member - Free!
- Non-member - Free!
Already registered?
Log in now.
Learning Objectives - By the end of this video, participants should be able to:
1. Describe the lifecycle of IBM software, including licensing, maintenance, and maintenance renewals
2. Use resources like Fix Central effectively
3. How to work effectively with IBM's support team
![Speaker image](https://70ecbb36cf5afa131dcc-6f15f2badde623b67dc4ad2e21c9f77b.ssl.cf2.rackcdn.com/common_4f933480da6400995b58041872b28328.jpg)
Lisa Stampe
TSS seller for the Danish market and Nordic Team Leader IBM Digital Business Group
IBM
Lisa is a TSS seller for the Danish market and Nordic Team Leader IBM Digital Business Group.
![Speaker image](https://70ecbb36cf5afa131dcc-6f15f2badde623b67dc4ad2e21c9f77b.ssl.cf2.rackcdn.com/common_3e938b5c91191068d8d507942c42003c.jpg)
Brian Lueck
Global Delivery Manager at IBM Power Systems
IBM
Brian is the Global Delivery Manager at IBM Power Systems.
![Speaker image](https://70ecbb36cf5afa131dcc-6f15f2badde623b67dc4ad2e21c9f77b.ssl.cf2.rackcdn.com/common_ed9b1abebed7e56d9a1277e6d9007032.jpg)
Radovan Gaher
Global Product Owner for Software Maintenance, Service Extension and Support Line
IBM
Radovan is the Global Product Owner for Software Maintenance, Service Extension and Support Line at IBM.
Key:
![](/images/product-status-icons/complete-small.png)
![](/images/product-status-icons/next-small.png)
![](/images/product-status-icons/disabled-small.png)
![](/images/product-status-icons/optional-small.png)
![](/images/product-status-icons/locked-small.png)