Team Building Between QA and Development Groups - Yvonne Enselman

As teams change it can be hard to adjust to new dynamics. While programmers and testers need each other to succeed developing relationships can be difficult. We will discuss the how quality assurance and testing are performed by different teams and influence interactions. There will be examples of how trust metrics improve the performance of both areas, and how bridges can be built even in hostile environments.

Learning Objectives:
Recall the psychological factors that influence the success of testing.
Contrast the mindset of a tester and of a developer.
Differentiate testing from debugging.
Understand of the code of ethics governing ISTQB professionals.

Yvonne Enselman

Director of Professional Services at iTech Solutions

Yvonne Enselman is the Director of Professional Services for iTech Solutions where she manages the technical team and coordinates customer work. Her background is in Quality Assurance and she is certified at the advanced level. She enjoys all aspects of software testing and implementing standards for projects. She has worked on the IBM i for over 20 years and volunteers as much as possible for the community.